Ona Treatment Center
6041 Bald Mountain Rd.
Browns Valley, CA 95918
Effective Date: 4/18/2026
Your Information. Your Rights. Our Responsibilities.
This Notice describes how medical information about you may be used and disclosed, how substance use disorder treatment records may be used and disclosed, and how you can get access to this information. Please review it carefully.
Ona Treatment Center is committed to protecting the privacy and confidentiality of your information in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and, where applicable, 42 CFR Part 2, the federal confidentiality law for substance use disorder patient records. Federal law gives you important rights over your health information, and we are required to provide you with a clear explanation of those rights and our privacy practices.
Our Duties
We are required by law to:
- Maintain the privacy and security of your protected health information.
- Provide you with this Notice of our legal duties and privacy practices.
- Follow the duties and privacy practices currently in effect.
- Notify you if a breach occurs that may have compromised the privacy or security of your information, as required by law. HHS states that HIPAA covered entities must notify the Secretary of a breach of unsecured PHI, and Part 2 programs must also notify the Secretary of a breach of unsecured Part 2 records.
We reserve the right to change this Notice, and any revised Notice may apply to information we already have about you as well as information we receive in the future. HHS guidance states that when there is a material revision to the Notice, the revised Notice must be used for future required distributions.
Your Rights
You have the right to:
Get a copy of your records
You may ask to inspect or obtain a copy of your health and billing records, subject to limited exceptions permitted by law.
Ask us to correct your records
You may ask us to amend health information you believe is incorrect or incomplete. We may deny your request in certain cases, but we will explain the reason in writing if we do.
Request confidential communications
You may ask us to contact you in a specific way, such as only at a certain phone number, mailing address, or email address. We will accommodate reasonable requests when required by law.
Ask us to limit what we use or share
You may ask us not to use or disclose certain health information for treatment, payment, or health care operations. We are not always required to agree, except where the law requires us to honor a restriction.
Get a list of certain disclosures
You may request an accounting of certain disclosures of your information made by us, as permitted by law.
Get a paper or electronic copy of this Notice
You may ask for a paper copy of this Notice at any time, even if you agreed to receive it electronically.
Choose someone to act for you
If you have given someone medical power of attorney or if someone is your legal guardian or personal representative, that person may exercise your rights and make choices about your information, as permitted by law.
File a complaint
If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights. HHS explains that individuals have rights under the HIPAA Privacy Rule and may complain if they believe those rights were violated.
Your Choices
For certain health information, you can tell us your choices about what we share. For example, where applicable, you may tell us whether we may share information with:
- Family members
- Close friends involved in your care
- Someone helping pay for your care
- Disaster relief organizations
In these cases, we may share information if you give us permission, if you are able to object and do not object, or if we determine it is in your best interest and permitted by law.
We will not use or disclose your information for purposes that require your written authorization unless you first give us that authorization. You may revoke that authorization at any time in writing, except to the extent we have already relied on it.
How We May Use and Disclose Your Information
1. For Treatment
We may use and disclose your health information to provide, coordinate, or manage your care and related services.
Example: Our clinical staff may share information with physicians, nurses, counselors, therapists, laboratories, pharmacies, case managers, or other providers involved in your care.
2. For Payment
We may use and disclose your information to bill and collect payment for services we provide to you.
Example: We may share information with your health plan, insurer, VA/CCN administrator, TriWest, TriCare, or another payer to verify benefits, obtain authorizations, process claims, or collect payment.
3. For Health Care Operations
We may use and disclose your information for our health care operations.
Example: We may use information to improve quality, review staff performance, conduct accreditation activities, perform audits, maintain licensure, train staff, or carry out business planning and administrative activities.
4. As Required by Law
We may disclose your information when a federal, state, or local law requires it.
5. To Help with Public Health and Safety Issues
We may disclose information for public health activities or to prevent or reduce a serious threat to health or safety when permitted by law.
6. For Health Oversight Activities
We may disclose information to government agencies responsible for oversight activities such as audits, investigations, inspections, licensure, certification, and accreditation.
7. For Judicial and Administrative Proceedings
We may disclose information in response to a court order, subpoena, or other lawful process when allowed or required by law.
8. For Law Enforcement Purposes
We may disclose information to law enforcement only as permitted or required by law.
9. To Coroners, Medical Examiners, and Funeral Directors
We may disclose information when necessary for identification, cause of death determinations, or funeral arrangements.
10. For Workers’ Compensation
We may disclose information as authorized by workers’ compensation or similar laws.
11. To Business Associates and Qualified Service Providers
We may share information with vendors and service providers who perform functions on our behalf, such as billing companies, IT providers, EHR vendors, legal counsel, consultants, shredding vendors, and accreditation support vendors, but only when they are required to protect your information consistent with applicable law. HHS notes that covered entities must ensure through contracts that business associates’ uses and disclosures are consistent with the covered entity’s privacy policies and notice.
Special Protections for Substance Use Disorder Treatment Records
42 CFR Part 2
Because Ona Treatment Center provides substance use disorder treatment services, some of your records may also be protected by 42 CFR Part 2, a federal law that specifically protects records relating to substance use disorder treatment.
Records protected by Part 2 are often called “Part 2 records.” SAMHSA states that Part 2 protects the confidentiality of records for people receiving substance use disorder services, and HHS states that Part 2 programs that are also HIPAA covered entities may provide a combined HIPAA/Part 2 notice.
General Rule
Part 2 records generally may not be used or disclosed unless:
- You give valid written consent;
- The use or disclosure is allowed for treatment, payment, or health care operations as permitted by current law;
- The disclosure is required or expressly permitted by law; or
- Another specific exception applies.
Redisclosure Warning
Information disclosed from records protected by Part 2 may be subject to restrictions on redisclosure under federal law. Recipients of Part 2-protected information may not be allowed to redisclose that information except as permitted by law.
Complaints Related to Part 2
You may also file a complaint regarding the confidentiality of your Part 2 records with the U.S. Department of Health and Human Services.
Fundraising and Marketing
We may contact you for limited fundraising communications where permitted by law, and you will have the opportunity to opt out where required.
We will not sell your information or use/disclose your information for marketing purposes when your written authorization is required unless you sign an authorization first.
Website, Contact Forms, Email, and Online Communications
If you submit information through OnaTreatmentCenter.com, call us, email us, or use an online form, we may collect the information you provide to respond to your inquiry, verify insurance, schedule an assessment, coordinate admission, or otherwise communicate with you.
Please note:
- Standard website contact forms and ordinary email may not always be the most secure method for transmitting sensitive medical information unless specifically identified as secure.
- Do not send highly sensitive medical or clinical information through a public website form or unsecured email unless you are comfortable doing so.
- If you choose to submit information online, we will take reasonable steps to protect it once we receive it and handle it in accordance with applicable law.
- If our website uses tools such as analytics, hosting providers, spam filtering, appointment tools, live chat tools, or form processing vendors, those service providers may process limited information on our behalf under appropriate safeguards.
Minors, Personal Representatives, and Family Involvement
Where allowed by law, parents, guardians, conservators, or other personal representatives may exercise privacy rights on behalf of a patient. In some cases, California or federal law may limit access to certain records, including certain substance use disorder or behavioral health information.
We may share relevant information with family members or others involved in your care when you agree, when you do not object after being given the opportunity, or when otherwise permitted by law.
Complaints and Contact Information
If you have questions about this Notice, want to exercise your privacy rights, or believe your privacy rights have been violated, contact:
Privacy Officer
Ona Treatment Center
6041 Bald Mountain Rd.
Browns Valley, CA 95918
Phone: 530-869-6163
Email: contact@onatreatmentcenter.com
You may also file a complaint with the:
U.S. Department of Health and Human Services
Office for Civil Rights
We will not retaliate against you for filing a complaint.
Acknowledgment of Receipt
Where required, Ona Treatment Center will make a good-faith effort to obtain written acknowledgment that you received this Notice.