Website Privacy Policy

Ona Treatment Center
6041 Bald Mountain Rd.
Browns Valley, CA 95918

Website: OnaTreatmentCenter.com
Effective Date: 4/18/2026

1. Overview

Ona Treatment Center (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us through our website.

This Website Privacy Policy explains how we collect, use, and protect information when you visit OnaTreatmentCenter.com.

Important: This policy applies to website usage only.
If you become a patient, your health information is protected under our Notice of Privacy Practices, which complies with federal healthcare privacy laws.

2. Information We Collect

A. Information You Provide Voluntarily

We may collect personal information you submit through:

Contact forms
Insurance verification forms
Appointment requests
Phone calls or text messages
Email inquiries
Live chat (if available)

This information may include:

Name
Phone number
Email address
Insurance information
General inquiry details

Please do not submit highly sensitive medical or clinical details through website forms unless necessary.

B. Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

IP address
Browser type and version
Device type
Pages visited
Time spent on pages
Referring website
General geographic location (city/region level)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and understand how visitors use our website.

These may include:

Essential cookies (required for site functionality)
Analytics cookies (to measure website performance)
Advertising cookies (to help deliver relevant ads)

You can control cookies through your browser settings.

4. Analytics Tools

We may use tools such as:

Google Analytics

These tools help us understand:

How users find our website
Which pages are most helpful
How users interact with our content

Google Analytics may collect anonymized or aggregated data and may use cookies or similar technologies.

You can learn more or opt out via Google’s browser add-on.

5. Advertising and Marketing

We may use advertising platforms such as:

Google Ads
Meta Platforms

These platforms may:

Use cookies or pixels to track website visits
Show ads based on prior website interactions
Measure ad performance

This is commonly referred to as remarketing or retargeting.

You can control ad personalization through your ad settings on these platforms.

6. How We Use Your Information

We may use the information we collect to:

Respond to inquiries
Verify insurance benefits
Schedule assessments or admissions
Improve website performance
Analyze marketing effectiveness
Communicate with you about services

We do not sell your personal information.

7. How We Share Information

We may share information with:

Service Providers

Third-party vendors that help operate our website or business, such as:

Website hosting providers
CRM systems (e.g., GoHighLevel)
Analytics providers
Advertising platforms
Email and communication tools

These providers are required to safeguard your information.

Legal Requirements

We may disclose information if required by law, regulation, or legal process.

Business Transfers

If our organization is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

8. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information.

However:

No method of transmission over the internet is 100% secure
Website forms and email may not always be fully secure

For sensitive or clinical information, please contact us directly by phone.

9. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

Request access to personal information we collect about you
Request deletion of your personal information
Know how your information is used
Opt out of the sale of personal information (we do not sell data)

To exercise your rights, contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

11. Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect personal information from children through the website.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or your data, contact: