Privacy Policy

Effective Date: 01/01/23
Last Updated: 09/22/26

Akasha Treatment Center, Inc. dba Ona Treatment Center ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website onatreatmentcenter.com (the "Site"), communicate with us, or utilize our intake portals. 

If you are a prospective, current, or former patient of our treatment facility, your Protected Health Information (PHI) is also protected under the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations. 

1. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect on the Site includes: 

• Personal and Health Data: Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information (such as your age, gender, and hometown). If you utilize our pre-admission or intake forms, you may voluntarily provide sensitive medical history, insurance details, and substance use history (Protected Health Information or PHI). 
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. 

2. HOW WE PROTECT YOUR DATA (SECURITY & ENCRYPTION)

We use administrative, technical, and physical security measures to help protect your personal information and PHI. 

• Data Encryption: All sensitive clinical data and personal information transmitted through our online contact or intake forms are secured using Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption technology (HTTPS). 
• Access Controls: Access to your data is strictly limited to authorized medical, clinical, and administrative personnel who require it to perform their professional duties. 
• Third-Party Transmissions: Any electronic transmission of your PHI complies with HIPAA security rules. We execute formal Business Associate Agreements (BAAs) with any third-party software providers or IT infrastructure partners that store or process PHI on our behalf. 

3. USE AND DISCLOSURE OF PHI (HIPAA NOTICE OF PRIVACY PRACTICES)

Under HIPAA, your Protected Health Information may be used and disclosed for the following core purposes: 

• For Treatment: We may use your medical information to provide, coordinate, or manage your health care and any related services. 
• For Payment: We may use and disclose your information so that the treatment and services you receive may be billed to and payment collected from an insurance company or third-party payer. 
• For Healthcare Operations: We may use your information to support our operational activities, such as quality assessment, staff reviews, and licensing or compliance audits. 
• Marketing Restrictions: We strictly do not sell or rent your information or PHI to third parties. We will not use your PHI for marketing or advertising purposes without your explicit, signed written authorization. 

4. YOUR RIGHTS UNDER HIPAA

As a user and potential patient, you possess the following rights regarding the medical information we maintain about you: 

• Right to Inspect and Copy: You have the right to inspect and obtain a copy of your health and billing records. 
• Right to Amend: If you feel that health information we have about you is incorrect or incomplete, you may ask us to amend the information. 
• Right to an Accounting of Disclosures: You have the right to request a list of certain disclosures we have made of your health information for purposes other than treatment, payment, or healthcare operations. 
• Right to Request Restrictions: You have the right to request a restriction or limitation on the health information we use or disclose about you. 

5. TRACKING TECHNOLOGIES & ANALYTICS

We do not use tracking pixels, cookies, or analytics tools on our intake or admission pages that transmit identifiable health tracking or search behaviors to unauthorized advertising networks. Any cookies used on standard informational pages are designed solely to optimize user navigation and site performance. 

6. CONTACT AND GRIEVANCES

If you have questions or comments about this Privacy Policy, or if you believe your privacy rights have been violated, please contact our Privacy Officer directly at: 

Ona Treatment Center
Attn: Privacy Officer / Compliance Department
6041 Bald Mountain Rd.
Browns Valley, CA 95918
compliance@onatreatmentcenter.com
(530) 869-6163 

You also have the right to file a formal complaint with the Secretary of the Department of Health and Human Services (HHS) if you believe your rights have been compromised. You will not be penalized or retaliated against for filing a complaint.